East Coast Ticket is not affiliated with any box office or venue. As a result, service charges may vary depending upon cost of obtaining tickets. There are no refunds or exchanges and all sales are final. If an event is cancelled, East Coast Ticket will refund the face value of purchased tickets or issue a merchandise credit for the full amount of purchase. Any such credit will be redeemable for two years after date of issuance. East Coast Ticket is not responsible for lost, stolen or destroyed tickets.